This Privacy Policy explains how Blooms & Vows handles personal data when you visit the website, submit an inquiry, request a consultation, or place a floral order. It applies to services connected with wedding bouquets, event decoration, and related customer communications.
We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and event dates, coordinate design details, manage delivery and setup, process payments, maintain records, improve website performance, and meet legal or accounting obligations.
We may share personal data with payment processors, delivery or logistics providers, website and IT support providers, and other operational partners who assist in handling inquiries, processing payments, arranging delivery, or supporting the website. These parties are expected to use the information only for the services they provide to us.
We may disclose personal data when necessary to comply with law, respond to lawful requests, enforce agreements, protect our rights, or address security and fraud concerns. We may also share information where disclosure is needed to support a legal claim or regulatory obligation.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances and ask for clarification about how your data is used.
To protect privacy, we may ask for enough information to confirm your identity and understand your request. We will review verified requests and respond within a reasonable period under applicable law.
We retain personal data for the period needed to manage inquiries, complete orders, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer required, we delete it or anonymize it where practical.
If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We may process contact details, event and order information, consultation notes, payment-related records, delivery and setup details, and technical data such as device and usage information. We collect only what is reasonably needed to respond to inquiries, prepare quotes, manage bookings, and provide floral services.
We receive data directly when you submit an inquiry, request a consultation, confirm an order, or communicate with us about an event. We also generate limited records from website use, appointment handling, and transaction processing, and we may receive payment or delivery information from service providers involved in completing your request.
We may use essential cookies to operate the site, remember basic preferences, and support security functions. We may also use limited analytics or performance cookies to understand how the site is used and to improve page reliability. We do not use cookies to make unsupported claims about your personal preferences or to collect more data than needed for these purposes.
You may manage cookies through your browser controls, including blocking, deleting, or restricting certain cookies. Some site functions may not work properly if cookies are disabled. Where a cookie preference tool is available, it should be used to record your choices for non-essential cookies.
